Download file save and sycn to uplay

Once you choose, the other save is overwritten by the one you chose to keep so both your local and cloud saves are in sync. Forum moderators don't have access to any of your account information, so I cannot check anything relating to cloud saves for you. For further assistance you will need to contact the Ubisoft Support team directly.

You can contact Ubisoft support through our ticket system's webform found by clicking on "My questions" on this page and then clicking "Ask a Question".

If you have any issues using the webform, you can contact support for assistance through their Facebook page , Twitter account or by phone. Yes, when I run game appears this window: , but when i choose cloud save game that be like: and I just try again over and over but nothing happens. How can I fix this? Can I restore my cloud save game at all? Where is located local save game file so i can back up it?

Hello again gojko. This support article shows the default location where save games can be found, but as Splintercell Conviction is an older game it may store its game saves in the "Documents" folder of your PC rather than in the Uplay folder.

You can try removing your local save either deleting it or moving it somewhere else to keep for later use and then running the game to see if having no local save lets the cloud save sync properly. Also, have you tried running Uplay as administrator? Sometimes this can allow Uplay to update files that it can't otherwise. These things may potentially cause issues.

Also, can you please provide us with your Uplay logs so we can look into the issue further? Tried with moving local save files but nothing. Contact Us Archive Top. Assassin's Creed Origins Store Page. Global Achievements. Mikeception View Profile View Posts. I've just redownloaded the game after a recent format and fresh install but my save is gone and UPlay hasn't downloaded it for me.

Is there any way to manually ask UPlay to check for the save or at least am I able to download a finished save? Showing 1 - 2 of 2 comments. Maybe try to disable the cloud save sync in uplay settings. Start the game If not, disable it, start game, press play, start a second or a third new game slot a slot that has not been used before Last edited by rataj ; 11 Jan, am. Originally posted by rataj :. Per page: 15 30